Upscope
Status
Get in touch

All services are online

Last updated Mar 23, 2026 at 06:35pm UTC

Current status by product
Upscope dashboard
HelloScreen
Co-Browsing API dashboard
UserView
LiveDocument
APIs
REST API
Integrations
Javascript SDK
Co-browsing (North Virginia)
Co-browsing (United Kingdom)
Co-browsing (Brazil)
Co-browsing (Germany)
Co-browsing (California)
Co-browsing (Singapore)
On premise distribution server
Previous incidents
23 Mar 2026
No incidents reported.
22 Mar 2026
No incidents reported.
21 Mar 2026
No incidents reported.
20 Mar 2026
Resolved

Issues co-browsing for teams with active BAAs

Co-Browsing sessions have problems starting for some teams that have HIPAA protected data and an active BAA with Upscope. We have identified the issue and a fix will be online in the next 15 minutes.

Resolved ·
19 Mar 2026
No incidents reported.
18 Mar 2026
No incidents reported.
17 Mar 2026
No incidents reported.
Previous incidents